Welcome to iCare Medical Spa (referred to as “the Clinic,” “we,” “our,” or “us”). By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If any part of these terms feels unclear, please reach out before continuing.
Introduction
These Terms and Conditions govern your use of the Clinic’s services. They outline how we communicate with you, collect consent, and protect your information whenever you engage with our team.
Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from the Clinic at the phone number you provide. This may include messages related to appointment reminders, health notifications, or other relevant information.
You must be 18 years of age or older to use this SMS service.
By opting in, you confirm that you are at least 18 years old and are authorized to provide the mobile phone number submitted for SMS communications.
Types of SMS Communications
You may receive SMS communications from the Clinic for the following purposes:
- Appointment Management: Reminders, confirmations, or rescheduling notifications.
- Health Notifications: Updates related to your treatment plan or medical care, where appropriate and permitted.
- Promotional Offers: Occasional messages about relevant services or promotions if you have separately opted in to receive marketing messages.
Standard Messaging Disclosures
- Message and Data Rates: Standard messaging and data rates may apply, based on your mobile service provider.
- Message Frequency: The frequency of messages will vary based on your interactions with our services and the SMS program you have selected.
- Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
- Opt-Out: You can opt out of receiving SMS communications at any time by replying STOP to any message.
- Help: For assistance, reply HELP to any message where supported, or contact us using the details provided in our Privacy Policy and these Terms and Conditions.
- Age Requirement: You must be 18 years of age or older to use this SMS service.
Privacy
We respect your privacy and are committed to protecting your personal information. Information you provide will be handled as outlined in our Privacy Policy.
Mobile phone numbers and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers as necessary to deliver and manage our SMS services, subject to applicable privacy requirements.
Limitations of Liability
- Service Accuracy: While we strive to ensure timely and accurate communication, we are not responsible for delays, undelivered messages, or errors caused by technical issues beyond our control.
- Medical Advice: SMS communications are for informational purposes only and should not be considered medical advice. For urgent medical concerns, contact an appropriate healthcare professional or emergency services as necessary.
User Responsibilities
- Accurate Information: You are responsible for providing a valid and accurate phone number for SMS communications.
- Age Eligibility: You must be at least 18 years old to opt in to or use this SMS service.
- Security: Take reasonable steps to protect your mobile device and the confidentiality of messages you receive from the Clinic.
Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.
Contact Information
For any questions or concerns regarding these Terms and Conditions or our SMS services, please contact us at:
iCare Medical Spa
500 N. Garfield Ave., Suite 201
Monterey Park, CA 91754
Phone: (626) 800-4160